Innovation for user value creation – Trends in collaboration, empowerment and technological development


The workshop took place on Thursday 15 May from 08.00-09.30 in room N111/N112.

This workshop gave an introduction to the topic of user driven innovation in product development and gave a flavour of what the 2-day course “Innovation for future Health Care: Participation, collaboration and value creation”, 3-4 September 2014 in Copenhagen has to offer.

On this workshop you learned more about the involvement of end users during the process of inventing and designing new products and service delivery models. By systematically involving end users in innovation processes, there are good chances of developing products and services that are likely to achieve rapid and widespread market uptake and customer engagement.

The workshop answered questions as to why, when and how user driven design can add value to innovation processes and introduce different innovation models. Also the workshop focused on how new partnerships can create new solutions to everyday challenges.

The workshop was hosted by the Danish Technological Institute.

Workshop programme:

User-driven innovation – why bother?

Ana Maria d´Auchamp

Innovation can be a “fluffy” concept, difficult to grasp and understand. What is really important when talking about innovation is the creation of value for the end users, where technology can be a supporting factor in new ways of thinking, working and treating.
This presentation will introduce user-driven innovation and the way, collaboration between partners can give the most valuable results in an innovation process. An example in which theory is put into practice will be presented, and give the overall framework for the workshop session.

User-driven innovation - What about the future?

Marie Paldam Folker

In the coming years governments will need to find new ways to create more and better healthcare services with fewer means. Businesses will need new ways to regain market shares through more sustainable business models. Key enablers are smarter deployment of technologies, new business and partnership models, a better-skilled workforce, and the breaking down of policy silos.
Although collaboration between Industry, research and healthcare providers is key we need to look towards technological developments and different approaches, even in other industries, that can help solve pressing healthcare challenges. By using new technologies as a supporting element to create new products and services, we can become better equipped to face future challenges. Co-creating services and products with end users, we can ensure sustainable solutions to the future of healthcare.
This presentation will give a teaser of several new projects and trends that the DTI is working on, together with patients, healthcare professionals, NGO’s, industry and public healthcare services to respond to future needs.

User-driven innovation – so you have an idea

Peter Vowden

Innovation has a vital role to play if health delivery is to continue to improve outcomes for patients and deliver value for money. The challenge for all healthcare providers is to achieve the systematic adoption and spread of innovation – it is therefore crucial that best practice, innovative ways of working and new technologies are not only identified and adopted locally; but are shared and spread across the whole health community. User driven innovation based on the recognition of unmet need is seen as a core driver for medical device development.
This short presentation will focus on the translation of a user derived idea to a potential product highlighting the elements of patient and public involvement, initial design and funding identification in the development phase of the innovation adoption process.

User-driven innovation – a wound care industry experience

Rod Hulme

The medical device industry has its origins in a physician-led and technology-inspired environment, where the doctor knew best and manufacturers sought uses for its latest idea.  Now, in a world of reducing the human and economic cost of wounds, multiple stakeholder engagement is seen as an essential to create impactful innovation
The short presentation will aim to share the experiences of one wound care medical device manufacturer of evolving from a technology-led into a user-led organisation with the focus on patients, clinicians, providers and payers.

Information about the Danish Technological Institute: